Privacy Policy

Effective Date: 05/04/2026

MobiQo is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and services.

1. Information We Collect

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Order Details and Purchase History
  • Payment Information (processed securely through payment partners)
  • IP Address, Device Information, and Browser Details

2. How We Use Your Information

  • Process and deliver your orders
  • Provide customer support and after-sales service
  • Send order confirmations, updates, and notifications
  • Improve our products, services, and website experience
  • Prevent fraud and enhance security
  • Comply with legal and regulatory requirements
  • Send promotional offers and updates (only if you choose to receive them)

3. Payment Information

All payments are processed securely through trusted third-party payment gateways. MobiQo does not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on its servers.

4. Information Sharing

We may share limited information with trusted service providers only when necessary to operate our business.

  • Payment Gateway Providers
  • Courier and Delivery Partners
  • Technical and Website Service Providers
  • Government or Legal Authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality.

7. Your Rights

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Opt out of promotional communications at any time

8. Data Retention

We retain customer information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

10. Policy Updates

MobiQo reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page along with the revised effective date.

11. Contact Us

25/855,first floor, Meppoyil Shopping Centre,
Siraj Bypass Road,
Koduvally, Kerala 673572, India

+91 8590 355 618
+91 7907 707 896
+91 7293 160 800

mobiqokdy@gmail.com