Shipping & Delivery Policy

At MobiQo, customer satisfaction is our priority. We strive to ensure that all orders are delivered safely, securely, and within the estimated delivery timeframe.

1. Order Processing

• Orders are processed after successful payment confirmation.
• Order processing generally takes 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next working day.

2. Delivery Timeline

• Orders are usually delivered within 3–7 business days across India.
• Delivery times may vary depending on your location and courier availability.
• Remote locations may require additional delivery time.

3. Shipping Charges

• Applicable shipping charges will be displayed during checkout before payment.
• Free shipping may be offered on selected products, offers, or promotional campaigns.

4. Order Tracking

Once your order has been shipped, tracking details will be shared through SMS, email, or WhatsApp (where applicable) so you can monitor the shipment status.

5. Delivery Address

• Customers are responsible for providing accurate and complete shipping information.
• MobiQo shall not be responsible for delays or delivery failures caused by incorrect address details.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Courier service disruptions
• Natural disasters or extreme weather conditions
• Government restrictions or public holidays
• Unexpected transportation or logistical issues

7. Damaged Packages

Customers are advised to inspect the package at the time of delivery. If the package appears damaged or tampered with, please notify the delivery partner immediately and contact MobiQo customer support.

8. Limitation of Responsibility

MobiQo is not responsible for delivery delays caused by courier partners, natural disasters, strikes, government actions, or other circumstances beyond our control.

9. Contact Us